Customer Experience Immersive, the new way to win and keep customers
Zendesk, Inc released the latest Global Customer Experience (CX) Trends Report, which reveals that immersive experiences are fast becoming a key differentiator for brands to stay competitive and help ensure customers remain loyal. According to the Zendesk report, 61% of customers are enthusiastic about these immersive experiences, so Immersive CX is evolving into the new …